Our Services
Since its inception, our company has always been customer-centric, committed to providing comprehensive and high-quality service support to our customers. We are well aware that excellent service is the foundation of a business and the key to winning customers' trust and support. Therefore, we continuously improve our service system, enhance service quality, and strive to provide our customers with the most satisfactory service experience.
Pre-sale service
(1) Product consultation: We have a professional sales team that provides comprehensive product consultation services to our customers. Whether you have any questions about the technical parameters, performance characteristics, or application areas of vacuum pumps, we will patiently answer your questions to ensure that you purchase a product that suits your needs.
(2) Scheme Design: We offer personalized scheme design services, tailoring reasonable equipment configuration plans based on customers' actual needs. With extensive industry experience and technical expertise, we ensure the feasibility and efficiency of our solutions.
(3) On-site inspection: If necessary, we can arrange for customers to visit our company or production site, so that they can have a more intuitive understanding of our products and production capabilities.
In-sale service
(1) Contract signing: We adhere to the principles of fairness, impartiality, and transparency when signing detailed purchase and sale contracts with our customers, clarifying the rights and obligations of both parties to ensure the smooth progress of transactions.
(2) Delivery guarantee: We strictly adhere to the contracted delivery date for production and delivery, ensuring that customers receive their required equipment on time. In case of special circumstances, we will promptly communicate with customers and make every effort to meet their needs.
(3) Transportation arrangement: We have established long-term partnerships with multiple logistics companies to provide customers with safe and efficient transportation services. We will select the appropriate transportation mode and route based on the actual needs of our customers and the characteristics of the products, to ensure that the equipment is not damaged during transportation.
After-sales service
(1) Installation and commissioning: We provide professional installation and commissioning services to ensure that the equipment can operate normally at the customer's site. Our technical staff will guide the customer on-site in installing and commissioning the equipment, as well as testing and verifying its performance.
(2) Technical Training: We provide our customers with comprehensive technical training services to ensure that they can master the use and maintenance skills of the equipment. We will tailor a targeted training plan based on the actual needs of our customers and arrange for experienced technical personnel to conduct on-site instruction.
(3) Maintenance: We provide equipment maintenance services to ensure that the equipment maintains good performance and stability over long-term use. With a professional maintenance team and a comprehensive parts inventory, we can promptly respond to customer maintenance needs and provide them with high-quality maintenance services.
(4) Remote support: We also provide remote technical support services, offering technical support and troubleshooting services to customers through remote means such as telephone or the Internet. We are able to respond to customer needs and provide them with effective solutions
Installation video of foam plant 1
Installation video of foam plant
Customer Case
Product delivery
Product video
Anti-corrosion process
Contact info
Email: info@asorber.cn
Whatsapp: 86 15966548741
Phone: +86 15552223678
Address: No. 158, Muru Road, Wuning Street, Muping District, Yantai City, Shandong Province